Digital transformation is a key factor in the success of modern organizations, and having a dedicated budget for this purpose is crucial. According to a recent study by Forrester Consulting, 71% of organizations indicated they had a dedicated transformation budget. B2C-oriented businesses tend to have a clearer vision of what their digital transformation should look like, starting with customer goals and working backwards to determine the necessary tools and methodologies. However, many organizations lack the internal bandwidth to undertake a comprehensive modernization journey, making it necessary to bring in external partners who can provide technical skills, expertise, and a wider perspective.
When it comes to choosing a transformation partner, the skills and expertise they bring are more important than the technology itself. In fact, 86% of respondents in the study said that their organization’s culture and strategy were more important for modernization success than the specific technology chosen. It is crucial to involve stakeholders in the transformation process and to build a strong, ongoing relationship with the partner in order to achieve the desired results.
Effective collaboration is key to the success of any transformation project, and 49% of respondents said that the frequency of collaboration was the most important factor in their experience. It is important to establish a clear set of goals and priorities, determine the necessary skills and partners, and establish a strong collaboration process in order to achieve the optimal results from a digital transformation.
In addition to the skills and expertise that a transformation partner brings to the table, it is also important to consider the value of advisory services when choosing a partner. This is especially true when working with partners in different regions, as cultural and regulatory differences can impact the success of a project.
Advisory services provide guidance and support throughout the transformation process, helping organizations to navigate the complexities of working with partners in different regions. From identifying potential challenges and risks to offering solutions and best practices, advisory services can play a crucial role in ensuring the success of a transformation project.
When choosing a partner, it is important to consider not only their technical capabilities, but also their ability to provide valuable advisory services. These services can help to ensure that the project stays on track and meets the organization’s goals and objectives, regardless of any cultural or regulatory differences. By taking the time to carefully evaluate the advisory services offered by potential partners, organizations can increase their chances of success and achieve their desired outcomes.
